‘Crunch’ through insurance claims like never before

Currently, processing insurance claims is a time-consuming and often slow process. Each paper form has to be completed manually from information probably already held within your Practice Management System (PMS) and then sent via post or fax. Queries follow the same route and this means it can sometimes take weeks for a claim to be processed.

This paper-based process also increases the chance of mistakes being made, leading to even longer delays in the claims process and the time to payment.

Now, with VetEnvoy, the whole process can be dramatically speeded up. Claims information can be seamlessly and quickly passed to the insurer, enabling them to process the claim and pay you that much quicker. Moreover, pilot trials suggest that the current average cost of processing an insurance claim can be around £5 or more – with VetEnvoy, this can be cut by at least half.

Lower your administrative burden and costs, improve productivity and cash flow, and gain better control

VetEnvoy provides electronic workflow management to speed up the whole process of insurance claims. From your PMS you’ll be able to quickly compile the information needed for the claim, select any additional data if necessary, and with a click of the mouse send the completed claim electronically to the insurers.

This means:

• You won’t need to manually complete forms and post or fax them. All the information that is already held in your PMS is quickly compiled
• The scope for making mistakes is greatly reduced both on your part and the insurers
• VetEnvoy’s electronic workflow means any queries from the insurer can be resolved much more quickly compared with the current manual process
• You’ll be kept informed and up-to-date on the status of the claim, e.g. received, being processed or settled
• You’ll be paid that much quicker.

Together this means lower administrative burden and costs, improved productivity and cashflow, and better control.