As a service provider to veterinary practices, you’ll be aware of the increased competition that has arisen over the last few years. To ensure vets continue to use your services and to encourage new customers, it’s vital you provide a high level of customer satisfaction.

Whilst automation can greatly speed up many business processes, this has not been fully realised within veterinary practice due to the many, growing number of different Practice Management Systems (PMS) available. Equipping your IT systems to communicate electronically with each of these can be a challenging and costly task. What’s more, once completed, there is an ongoing requirement when their and your systems are updated.

Now there is a solution to this problem – VetEnvoy.

Optimise communications with veterinary practices

VetEnvoy is an innovative “smart” communication hub that enables veterinary information to be transferred seamlessly and securely, via a common data format, between your systems and the vet’s PMS.*

By utilising VetEnvoy you will enjoy:

  • Enhanced service – through providing a faster and more efficient way of dealing with veterinary customer needs
  • Workflow management – allowing you to communicate quickly and easily with veterinary practices and keep them informed of what you are doing
  • Improved efficiency – reduce mistakes and increase productivity by automating your processes.

Due to the way VetEnvoy is designed, your IT system remains secure at all times as no access to it is required.

Current Technologies

VetEnvoy provides an API-based Web service that:

  • Uses HTTPS
  • Is built on Microsoft technologies
  • Utilises VeriSign as a certificate provider
  • Is hosted by a leading UK ISP
  • Has architecture secure by design
  • Is scalable and robust with built-in failover and high availability.

We are currently at the pilot stage of developing VetEnvoy. If you would like to get involved or would like a copy of the API, please contact us.

(* To realise the full benefits of Vet Envoy, your systems and PMS' need to be VetEnvoy compliant. Please contact us to ask who is currently supporting it.)

Vlad